Digitary Services
Subprocessors

To support delivery of our Services, Digitary may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. 

Third Parties

Digitary currently uses third party Subprocessors to provide infrastructure services, to help us provide customer support and email/sms notifications, and lastly to provide supplemental and/or complementary services to the Digitary Applications. Prior to engaging any third party Subprocessor, Digitary performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Digitary uses the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name	Subprocessing Activities	Location
Amazon AWS Australia	My eQuals Cloud Hosting	Australia
Amazon AWS Canada	MyCreds / MesCertif Cloud Hosting	Canada
Amazon AWS EMEA	Digitary CORE Cloud Hosting	EU
Microsoft Azure Australia	My eQuals Cloud Hosting Off-site secondary backup	Australia
Microsoft Azure Canada	MyCreds / MesCertif Cloud Hosting Off-site secondary backup	Canada
Microsoft Azure EMEA	Digitary CORE Cloud Hosting Off-site secondary backup	EU
Clumio Australia	My eQuals Cloud Hosting Off-site secondary backup	Australia
Clumio Canada	MyCreds / MesCertif Cloud Hosting Off-site secondary backup	Canada
Clumio EMEA	Digitary CORE Cloud Hosting Off-site secondary backup	EU

Note: a subprocessor change notification was issued, on Oct 9th 2024, to inform Customers that Microsoft Azure will be replaced by Clumio and that the subprocessor change would be completed within three months of the notification date.

Other Subprocessors

Depending on the Services provided, Digitary may use the following Subprocessors to perform other subprocessing activities:

Entity Name	Subprocessing Activities	Location
Digitary Australia*	Customer support and service delivery subprocessor for Digitary, if applicable	Australia
Digitary Canada*	Customer support and service delivery subprocessor for Digitary, if applicable	Canada
Digitary Ireland*	Customer support and service delivery subprocessor for Digitary, if applicable	EU
Digitary UK*	Customer support and service delivery subprocessor for Digitary, if applicable	UK
Google Workspace	Email, documents and supporting business services	United States
Parchment LLC	Customer support and service delivery subprocessor for Digitary, if applicable	United States
SumoLogic Australia	My eQuals Log Aggregation and Analysis	Australia
SumoLogic Canada	MyCreds / MesCertif Log Aggregation and Analysis	Canada
SumoLogic EMEA	Digitary CORE Log Aggregation and Analysis	EU
Twilio	SMS & Emailing Messaging Services	United States

*Digitary may also be a subprocessor to its affiliated entities listed above depending on the contracting party.