Subprocessors
Effective Date: 6/6/2023
To support delivery of our Services, © 2024 Parchment, an Instructure company, may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
Third Parties
Parchment currently uses third party Subprocessors to provide infrastructure services, to help us provide customer support and email/sms notifications, and lastly to provide supplemental and/or complementary services to the Parchment Applications. Prior to engaging any third party Subprocessor, Parchment performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Subprocessors
Parchment uses the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Service
| Entity Name | Subprocessing Activities | Entity Country |
| AWS | Cloud Hosting | United States |
| Azure | Cloud Hosting | United States |
| OffSite LLC | Colocation Hosting | United States |
| 123.net | Colocation Hosting | United States |
| Clumio | AWS Cloud Backups | United States |
Other Subprocessors
Depending on the Services provided, Parchment may use the following Subprocessors to perform other subprocessing activities:
| Entity Name | Subprocessing Activities | Entity Country |
| SumoLogic | Log Aggregation and Analysis | United States |
| Twilio | SMS Messaging and Emailing Services | United States |
| MailChimp | emailing Services | United States |
| Cloud-based file management and supporting business services | United States | |
| IMS Technology Group | Digitization Services | United States |
| Stefanini Group | Learner Support | United States |
