• *Normal processing time for both an electronic/a paper transcript is 7-14 business days from receipt of order; delivery times may be extended during times of high volume.*

• When requesting your transcript, please use the email address that is associated with your Berklee Online account. You will also need to provide your Berklee Online student ID number.

(**Your student ID number can be found at the bottom of your MyHome page**).

If you are unable to log in to your Berklee Online account, contact Student Support support@online.berklee.edu.

• Berklee Online students/alums wishing to have their transcripts sent to the Berklee College of Music Boston/NYC campus Registrar or Admissions Office or to the Boston Conservatory at Berklee Registrar or Admissions Office or Berklee Valencia Registrar or Admissions Office should not submit a transcript request through Parchment. Instead, fill out the Berklee College of Music Credit Transfer Request form, which can be found here: https://online.berklee.edu/school/lms/transcript-request