Welcome to Parchment. We're offering this service to make ordering transcripts easier for you. It's also more efficient for your school, and will deliver your transcripts to the colleges you choose in the format they prefer.
For assistance with your account please check out these Frequently Asked Questions:
https://parchmentsupport.force.com/s/parchment-faq?language=en_US
If further assistance is needed you can click the green "Contact Support" button on the FAQ page.